Joyful Host

Joyful Host

Why Stay with Joyful?

More Than a Place to Stay — A Stay That Feels Right

At Joyful, we offer thoughtfully prepared homes with the consistency and care of professional hosting. From smooth check-ins to spotless spaces, every detail is designed to make your stay in Manchester feel easy, comfortable, and worry-free.

Comfortable, Stylish Homes You Can Count On

Thoughtfully prepared stays — for every kind of traveller.

At Joyful, we offer fully equipped, professionally managed homes that combine comfort, style, and convenience. Whether you're visiting Manchester for business, leisure, or study, our spaces are designed to help you relax and feel at home from the moment you arrive. Located in prime areas like the city centre, Salford Quays, and near Etihad Stadium, each property includes essentials like fast Wi-Fi, full kitchens, self check-in, and modern furnishings — all maintained to high standards by our experienced team.

Professionally Managed

Each home is cleaned and inspected before your stay.Enjoy reliable quality and peace of mind, every time.

Prime Locations

Our properties are near top attractions and transport. Stay connected to the best of Manchester.

Easy Self Check-In

Arrive on your schedule with flexible keyless access. No waiting, no hassle — just walk in and relax.

Responsive Guest Support

Our team is just a message away when you need help. Fast, friendly service throughout your stay.

Welcome to Manchester

Let Joyful Be Your Home Away From Home.

We’re so glad you’re here. Whether you’re visiting for work, study, a special event, or just to explore, Joyful offers more than just a place to stay — we provide carefully prepared, professionally managed homes where you can feel comfortable, safe, and at ease. From the moment you arrive to the day you check out, we’re here to make your stay smooth, enjoyable, and full of warm local hospitality.

Your Manchester journey starts now — and we’re here to make it a little more joyful.

5/5

Average score: 8.7

Friendly host who are willing to help to make you enjoying your stay. Ask me any questions you might have about the area.

Staff Service
70%
Comfort
96%
Location
85%
Facilities
80%
Pierre Mok 2

Pierre Mok

Director of Strategy & Growth

Pierre grew up and studied in the UK, so he knows the local culture, lifestyle, and housing market very well. With over 20 years of experience in property and asset management, he has handled high-value properties and worked with UK developers. His deep knowledge of real estate and short-term rentals helps him manage Airbnb homes with both care and efficiency. Pierre focuses on creating smooth operations and great guest experiences, while also helping the business grow. Guests can trust that every stay is thoughtfully managed to a high standard.​

Joyce Hung 2 copy

Joyce Hung

Head of Property Operations

Joyce has over 20 years of hands-on experience running renovation, cleaning, and maintenance businesses. She has strong expertise in property upkeep, cost control, and team management.

Thanks to her professional background, Joyce can quickly spot and fix any maintenance issues, making sure each home stays in excellent condition using the most efficient resources. Her years of experience help ensure smooth, long-term operations and contribute to a consistently high level of guest satisfaction.

Eric Tse

Eric Tse

Guest Experience & Quality Lead

With a degree in Hotel Management from Switzerland, he brings years of hands-on and senior leadership experience in the hotel industry. After graduating, he continued to grow his career in hospitality, focusing on service quality, operational efficiency, and building strong teams.

He has led teams in various hotels and has a deep understanding of how to grow a brand and stand out in a competitive market. His background allows him to bring the high standards of hotel service into Airbnb operations — ensuring excellent guest experiences, professional management, and consistent quality. Passionate about hospitality, he is dedicated to enhancing customer service, strengthening the brand, and driving the business forward.

Ken Wong

Ken Wong

Digital Solutions Lead

Ken Wong is a UK-based expert in property technology and digital transformation. As the founder of Coremeta Ltd, he blends real estate, hospitality, and tech to create smarter, more efficient short-term rental experiences. With a strong background in operations and innovation, Ken is passionate about raising service standards and helping hosts grow through smart digital solutions.

Our Partners